Jumat, 30 September 2016

IKEA US CSC - Social Media Specialist - IKEA - Baltimore, MD

IKEA US CSC - Social Media Specialist - IKEA - Baltimore, MD -
To determine the IKEA Model as the popular selection in house furnishing merchandise and options that create a greater on a regular basis life for the many individuals, thereby reaching the IKEA enterprise goals.

YOUR ASSIGNMENT Your duties will embrace:

  • Be liable for the method of listening and responding to shopper conversations referring to life at residence and the IKEA model inside the social media setting

  • Companion with Buyer Relations to implement an appropriate answer for buyer complaints inside social media.

  • Improve social media attain by working with exterior advertising, PR, IKEA FAMILY and net groups to develop communities.

  • Develop content material throughout all platforms to interact shopper dialogue round life at house to enhance the model place, buyer relationships and activate residence furnishing curiosity.

  • Lead social media inside the business calendar planning course of making certain this channel is represented inside the general combine all year long.

  • Optimize social media platforms for search engine optimisation to safe robust natural visitors to IKEA.com.

  • Be up-to-date with the social media panorama to advocate probably the most environment friendly and efficient social media platforms for IKEA.

  • Be chargeable for stakeholder engagement to affect and develop good content material and professional dialogue with key inner and exterior stakeholders

  • Lead the competence improvement and engagement of social media inside the organisation via growing the information and understanding on the position of social media and offering common updates to the enterprise.

  • Be liable for supporting disaster management from a social media perspective, in coordination with Company Communications and the online staff.


  • Candidates should have 1+ years of professional expertise working with Social Media.

  • IKEA Idea and IKEA Model, together with IKEA Model values, copy and visible id, and tone of voice.

  • Social media group management expertise.Advertising and branding information.

  • Expertise in creating content material for social media platforms.

  • Undertaking and course of management.

  • Broad information of communication and artistic idea analysis/judgment.

  • Up-to-date information of the entire social media panorama, utilization and measurements.

  • Finances management (forecasting, aim setting, return on funding, revenue and loss).

  • Qualitative and quantitative analysis, market/shopper knowledge and tendencies, related KPIs.

  • Social media group management expertise, together with Fb, YouTube, Pinterest and Google Plus.

  • Up-to-date information of the entire social media panorama, utilization and measurements.

  • Robust copy writing expertise and a spotlight to element.

  • Expertise in creating content material throughout a number of social media platforms.

  • Buyer expertise focus.

  • Undertaking and course of management expertise.

  • Advertising and branding expertise.

GROWING TOGETHERKEA provides an thrilling and empowering work surroundings in a worldwide market. And because the world’s chief at life at house, you have got distinctive alternatives to develop and develop along with us.

I Further Info :
This place is situated at our IKEA US Buyer Help Middle in White Marsh, MD.

Candidates should have 1+ years of professional expertise working with Social Media.

Candidates have to be obtainable Sundays by means of Saturdays from 9:00am by way of 12:00am

IKEA supplies a complete advantages package deal that will help you obtain your private and wellness objectives together with:

•Well being and Rx insurance – rated at Platinum and Gold (Medical and Rx is obtainable for these co-staff who work 20+ hours per week)
•Dental insurance
•Imaginative and prescient – free for full time co-staff, slight value share for half time co-staff
•Well being and Dependent care FSA’s
•Firm paid and Voluntary Life Insurance coverage
•Tuition reimbursement
•401(okay) with Firm Match
•Loyalty Bonus in the direction of Retirement – TACK program
•Brief and Long run incapacity (Brief and long run incapacity is obtainable for co-staff who work 20+ hours per week)

Different nice advantages embrace:

•Work/life stability
•Beneficiant PTO and paid sick time
•Retailer low cost
•Coaching and improvement
•Meal low cost

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