Minggu, 11 September 2016

Licensed Insurance Customer Service - American Family - Plymouth, MN

Licensed Insurance Customer Service - American Family - Plymouth, MN -

We’re one of many prime American Family businesses within the Twin Cities. On account of progress, we’re presently looking for a Customer Service Consultant to hitch our company household. This chance comes with a beneficiant compensation package deal for an skilled and motivated candidate.

RESPONSIBILITIES (Should have MN Property Casualty License for this place)

  • Customer Service

  • Offers personalised, skilled customer support experiences via constructing belief and creating robust buyer relationships

  • Responds to buyer inquiries relating to coverages, billing, claims or merchandise by following established company processes and procedures

  • Drives buyer satisfaction by following the J.D. Energy’s greatest practices: Private Insurance Evaluate, fee revision notification and claims course of

  • Processes modifications to present accounts and insurance policies

  • Serves as a liaison on behalf of the client between the company and numerous enterprise companions

  • Assists clients with claims by directing them to the suitable Claims Division contacts and assets. Follows up to make sure buyer wants are addressed.

Company Operations

  • Schedules appointments with present or potential clients for company staff

  • Performs day by day administrative features to help the company proprietor, workplace supervisor or sales unit supervisor

Insurance Gross sales

  • Participates in evaluations of present coverages and should advise clients relating to coverage choices

  • Estimates and quotes coverage premiums complying with underwriting tips

  • Identifies cross-promoting alternatives throughout buyer interactions and takes applicable motion

  • Contacts applicable enterprise companions for steerage when wanted


  • Minimal 2 years prior customer support expertise

  • MUST have present MN Property and Casualty license

  • Excellent customer support, communication expertise and well timed sense of comply with up

  • Capacity to work independently and make sound selections (at occasions with little course)

  • Proficient with home windows based mostly software program

  • Adept at using social media for networking and sales initiatives

  • Wonderful group, prioritization and multi-tasking expertise

  • Excessive Faculty Diploma and ideally further publish-highschool schooling


American Family brokers function native specialists and trusted advisors to their clients. We get to know you want household – that’s the reason so many individuals select American Family over different insurance corporations to guard their goals. The identical dedication to clients is prolonged to our workforce. We now have a monitor report of awards for variety, progress alternative and employer of selection. We’re a household, and all of us succeed collectively

Job Sort: Full-time

Required expertise:

  • Insurance Customer Service: 2 years

Required license or certification:

  • MN Property Casualty

» Apply Now

Please evaluate all software directions earlier than making use of to American Family.


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